Last Updated: September 3, 2026
Welcome to Giri Natural. These Terms & Conditions (“Terms”) govern your access to and use of the Giri Natural website and your purchase of products through our website.
By accessing or using our website, or placing an order with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or place an order.
In these Terms, “Giri Natural,” “we,” “us,” and “our” refer to Giri Natural, and “you” or “customer” refers to the person accessing the website or purchasing our products.
1. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not:
Violate any applicable law or regulation
Infringe the rights of Giri Natural or any third party
Attempt to gain unauthorised access to our website, systems, or data
Interfere with the security or operation of the website
Use the website for fraudulent or misleading purposes
Copy, reproduce, or misuse our content without permission
We reserve the right to restrict or terminate access to the website if we reasonably believe these Terms have been violated.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, ingredients, pack sizes, prices, and other information displayed on our website are accurate and up to date.
However:
Product colours and appearance may vary slightly from images displayed on different screens.
Packaging, labelling, or product presentation may change from time to time.
Product availability may change without prior notice.
Minor differences between website information and the physical product may occur where packaging or manufacturing information has been updated.
The product label and packaging supplied with the product should be referred to for the most current product-specific information.
3. Food and Product Information
Giri Natural products are intended to be used as described on the applicable product packaging and website.
Customers should carefully review the product label, ingredient list, allergen information, usage instructions, and other information provided with the product before consumption.
If you have a known food allergy, intolerance, dietary restriction, or other concern regarding a product, please review the applicable product information and contact us before placing an order if you require clarification.
Giri Natural does not provide medical, nutritional, or healthcare advice through this website. Our products and information provided on the website should not be treated as a substitute for professional medical advice.
4. Product Availability
All products displayed on our website are subject to availability.
We reserve the right to:
Limit quantities available for purchase
Discontinue products
Change product specifications or packaging
Refuse or cancel an order where necessary
If an ordered product becomes unavailable after an order has been placed, we will contact you and, where applicable, provide an appropriate refund or alternative option.
5. Prices
All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices may change at any time without prior notice. Any applicable taxes, shipping charges, or other charges will be displayed during the ordering or checkout process, where applicable.
We make reasonable efforts to ensure that pricing information is accurate. If a significant pricing error occurs, we reserve the right to cancel the affected order and provide a refund for any amount already paid.
6. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order is considered accepted by Giri Natural only when we confirm the order or otherwise communicate acceptance of the order.
We reserve the right to cancel or decline an order in circumstances including:
Product unavailability
Incorrect product or pricing information
Suspected fraudulent or unauthorised transactions
Incorrect or incomplete customer information
Delivery limitations
Other circumstances where fulfilment is not reasonably possible
If we cancel an order for which payment has already been received, the applicable amount will be refunded through the appropriate payment method or process.
7. Payment
Payments may be processed through third-party payment service providers.
You agree to provide accurate and valid payment and billing information when placing an order.
Giri Natural is not responsible for failures, delays, or errors caused solely by third-party payment providers, banks, card networks, or other external payment systems.
8. Shipping and Delivery
We will make reasonable efforts to process and dispatch orders within the estimated timeframe communicated on the website or during checkout.
Delivery timelines are estimates and may vary due to factors including:
Courier or logistics delays
Weather conditions
Public holidays
Remote delivery locations
Incorrect or incomplete delivery information
Events beyond our reasonable control
Customers are responsible for providing accurate shipping information.
If an order cannot be delivered because the customer has provided an incorrect address, incomplete information, or is unavailable to receive the shipment, additional delivery charges or other applicable arrangements may apply.
For more information, please refer to our Shipping & Delivery Policy.
9. Returns, Refunds and Damaged Products
Returns, replacements, cancellations, and refunds are subject to our Returns & Refunds Policy.
Because Giri Natural products may include food and consumable products, certain products may not be eligible for return once delivered, except where required by applicable law or where the product has been delivered damaged, defective, incorrect, or otherwise qualifies under our applicable policy.
If you receive a damaged, incorrect, or defective product, please contact us within the timeframe specified in our Returns & Refunds Policy and provide the requested information or photographs where applicable.
10. Order Cancellation
An order may be cancelled before dispatch, subject to our applicable cancellation process.
Once an order has been dispatched, cancellation may no longer be possible.
Where an eligible cancellation is accepted after payment has been made, the applicable refund will be processed through the relevant payment method or refund procedure.
11. Promotions and Discounts
From time to time, Giri Natural may offer promotional codes, discounts, special offers, bundles, or other promotional campaigns.
Unless otherwise stated:
Promotional offers cannot be combined.
Offers may be subject to specific conditions.
Promotional codes may have expiry dates or usage limits.
We reserve the right to withdraw or modify a promotion where reasonably necessary.
Specific terms displayed with an individual promotion will take precedence over these general provisions.
12. Intellectual Property
All content appearing on this website, including but not limited to:
is owned by or licensed to Giri Natural and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission.
13. User-Submitted Content
If you submit reviews, photographs, comments, testimonials, feedback, or other content to Giri Natural, you agree that we may use, reproduce, publish, display, or adapt such content for legitimate business, marketing, promotional, or website purposes, subject to applicable law.
You should not submit content that:
Is unlawful or misleading
Infringes another person's rights
Contains confidential or private information belonging to another person
Contains offensive, abusive, or harmful material
Violates applicable law
We reserve the right to remove or decline user-submitted content at our discretion.
14. Third-Party Links and Services
Our website may contain links to third-party websites or services, including payment providers, delivery partners, social media platforms, and other external services.
These third parties operate independently from Giri Natural and may have their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services.
15. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:
Available without interruption
Free from errors
Free from viruses or other harmful components
Compatible with every device or browser
We may temporarily suspend or modify the website for maintenance, updates, security, technical issues, or other operational reasons.
16. Disclaimer
To the extent permitted by applicable law, the information provided on this website is for general informational purposes.
We make reasonable efforts to provide accurate information but do not guarantee that every piece of website content will always be complete, current, or error-free.
Nothing on this website should be interpreted as medical, therapeutic, or professional advice.
17. Limitation of Liability
To the extent permitted by applicable law, Giri Natural shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products, except where such liability cannot lawfully be excluded.
Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.
18. Indemnification
You agree to indemnify and hold Giri Natural, its owners, employees, representatives, and service providers harmless from claims, losses, liabilities, damages, costs, or expenses arising from:
Your violation of these Terms
Your misuse of the website
Your violation of applicable law
Your infringement of the rights of another person or entity
This provision applies to the extent permitted by applicable law.
19. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
20. Changes to These Terms
Giri Natural may update these Terms & Conditions from time to time.
Changes will become effective when the revised Terms are published on this page unless otherwise stated.
The “Last Updated” date at the top of this page will indicate when these Terms were most recently updated.
Your continued use of the website after changes are published constitutes acceptance of the revised Terms.
21. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, disputes arising out of or relating to these Terms, the website, or purchases made through the website shall be subject to the jurisdiction of the appropriate courts in Agra, Uttar Pradesh, India.
22. Contact Us
If you have questions regarding these Terms & Conditions, please contact us:
Giri Natural
Agra, Uttar Pradesh, India
Email: infor@girinatural.com
Giri Natural
Pure Ingredients. Honest Taste. Naturally Sattvik.