Last Updated: September 3, 2026

Giri Natural (“Giri Natural”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, purchase our products, contact us, or otherwise interact with Giri Natural through our website and related services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Personal Information

  • Full name

  • Mobile or telephone number

  • Email address

  • Billing and shipping address

  • Delivery details

  • Information provided when contacting us

  • Information provided through enquiry, wholesale, partnership, or contact forms

Order and Transaction Information

When you place an order through our website, we may collect information necessary to process and fulfil your order, including:

  • Products purchased

  • Order details

  • Billing and shipping information

  • Payment status and transaction-related information

Payment information: Payments may be processed through third-party payment service providers. We generally do not store your complete debit card, credit card, banking, or other sensitive payment credentials on our servers. Such information is handled by the applicable payment service provider in accordance with its own privacy and security practices.

Technical Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Website pages visited

  • Approximate usage information

  • Date and time of access

  • Referring website or source

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfil your orders

  • Deliver products to you

  • Provide customer support

  • Respond to enquiries and requests

  • Confirm or communicate information about your orders

  • Process payments through applicable payment providers

  • Improve our products, website, and services

  • Understand website usage and improve user experience

  • Prevent fraud, misuse, or unauthorised activity

  • Maintain website security

  • Send service-related communications

  • Send promotional communications, offers, recipes, product updates, or other marketing information where permitted and where you have provided appropriate consent

  • Comply with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage, and provide a better browsing experience.

Cookies may be used for purposes such as:

  • Website functionality

  • Shopping cart and checkout functionality

  • Analytics

  • Website performance

  • Remembering preferences

  • Marketing or advertising, where applicable

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers where reasonably necessary to operate our business and provide services to you. These may include:

  • Payment processing providers

  • Shipping and logistics providers

  • Website hosting and technology providers

  • Analytics and website performance providers

  • Customer support and communication providers

  • Marketing service providers, where applicable

  • Professional advisers or service providers

  • Government authorities or law-enforcement agencies where required by applicable law

These parties may receive only the information reasonably necessary to perform their respective services.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal, accounting, and regulatory obligations.

When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it as appropriate.

7. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of information where legally permitted

  • Withdraw consent for certain uses of your information

  • Opt out of promotional communications

  • Raise a concern or complaint regarding our handling of your personal information

To exercise any applicable rights, you may contact us using the details provided in the Contact Us section below.

You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing them with your personal information.

9. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

10. Marketing Communications

Where permitted by applicable law, we may use your contact information to communicate with you about our products, offers, recipes, new launches, promotions, and other Giri Natural updates.

You can opt out of promotional communications at any time. Opting out of marketing communications will not affect essential communications relating to your orders, transactions, or use of our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us:

Giri Natural
Agra, Uttar Pradesh, India

Email: info@girinatural.com

Giri Natural
Pure Ingredients. Honest Taste. Naturally Sattvik.